Shipping Policy

Shipping Policy

Welcome to InfiniteInkWear`s Shipping Policy! We want to ensure that your shopping experience with us is as seamless and enjoyable as possible. Please read the following information carefully to understand our shipping procedures.

1. Processing Time:

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • During high-demand periods, processing times may be slightly longer. We appreciate your patience.

2. Shipping Methods:

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Please note that shipping times may vary based on your location and external factors beyond our control.

      3. Order Tracking:

      • Once your order is shipped, you will receive a confirmation email with tracking information.
      • You can track your order's progress on our website or through the provided tracking link.

      4. Shipping Locations:

      • We currently ship to addresses within United Kingdom, USA, Canada and EU.

      5. Address Accuracy:

      • Please ensure that your shipping address is accurate and complete to prevent delays or misdeliveries.
      • We are not responsible for orders shipped to incorrect addresses provided by the customer. 

      6. Order Changes and Cancellations:

      • Once an order is placed, changes or cancellations may not be possible if the order has already entered the processing phase. We understand that circumstances can change, so if you need to make a change, please contact us as soon as possible. You have a window of  24 hours from the time of order placement to reach out to us for any modifications or cancellations. We'll do our best to accommodate your request within this timeframe.

      7. Lost or Damaged Packages:

      • In the unlikely event that your package is lost or damaged during transit, we recommend taking the following steps:

        1. Contact the Shipping Carrier: Reach out to the shipping carrier directly to report the issue and inquire about the status of your package. If they confirm that the package is indeed lost or damaged, proceed to the next step.

        2. Contact Our Customer Support Team: After confirmation from the shipping carrier, please get in touch with our customer support team. While we're currently unable to directly assist with filing claims with the shipping carrier, we are here to help ensure you receive the necessary support and guidance to resolve the situation to your satisfaction.

      8. Holidays and Weekends:

      • Please note that our shipping operations may be affected by holidays and weekends. Orders placed during these times will be processed on the next business day.

      9. Contact Us:

      • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team at info@infiniteinkwear.com.

      At InfiniteInkWear, we value your satisfaction and are committed to providing you with quality products and excellent service. Thank you for shopping with us!